Emotional Intelligence is our ability to recognise and manage our own and others’ emotional states. This workshop aims to explain what Emotional Intelligence actually is as well as why it is important. The workshop will also cover:
By the completion of this course the participant will be able to:
This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.
Delivery Information
More Information
Contact training@tcci.com.au to discuss customised, on site or online delivery options.