One of our most popular workshops, this workshop focuses on fundamental information for effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations.
The workshop will also cover:
- Communication Styles
- Active listening and using your voice effectively
- Communication tips and techniques
- Body language do’s and don’ts
By the completion of this course the participant will be able to:
- Understand preferred communication methods
- Use common barriers and strategies to be more effective in communication
- Have greater confidence interacting with others
- Develop essential communication skills
- A Personal Action Plan
Who should attend?
This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.