COURSE CONTENT
This workshop aims to explore strategies to build resilience in the workplace. The workshop will cover:
- Causes of workplace stress
- Using empathy to understand others’ resilience
- Providing support
- Questioning techniques to identify opportunities to build resilience
- Feedback and information
- Developing a personal action plan
Learning Outcomes
By the completion of this course the participant will be able to:
- Understand causes of workplace stress
- Demonstrate empathy when communicating with others
- Apply questioning techniques to identify individual challenges and solutions
- Provide feedback to enhance resilience
- Identify and manage causes of workplace stress
Who should attend?
This course is suitable for those working with and leading others in the workplace