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Front Line / Supervisor

Managing Workplace Stress

Identify and manage the cause of workplace stress

COURSE CONTENT

This workshop aims to explore strategies to build resilience in the workplace. The workshop will cover:

  • Causes of workplace stress
  • Using empathy to understand others’ resilience
  • Providing support
  • Questioning techniques to identify opportunities to build resilience
  • Feedback and information
  • Developing a personal action plan

 

Learning Outcomes

By the completion of this course the participant will be able to:

  • Understand causes of workplace stress
  • Demonstrate empathy when communicating with others
  • Apply questioning techniques to identify individual challenges and solutions
  • Provide feedback to enhance resilience
  • Identify and manage causes of workplace stress

 

Who should attend?

This course is suitable for those working with and leading others in the workplace

 

Delivery Information

  • Duration: 2 hours
  • Locations: Calender Course - Hobart and Launceston
  • Contact training@tcci.com.au to discuss customised, on site or online delivery options.

Investment

  • $175 TCCI member
  • $260 non-member